How Are Hand Towel Machine Faults and Spare Parts Handled?

Q: What should be recorded when hand towel counting becomes inaccurate?
A: Record the target count, actual count, running speed, sensor condition, alarm information and a video of the counting section.

Q: How can customers avoid ordering the wrong replacement component?
A: The component label, part number, machine serial number, mounting position and photos should be confirmed before ordering.

Q: What happens when a fault is reported during the warranty period?
A: The technical team evaluates the fault cause and provides support according to the applicable warranty coverage and agreed service procedure.